Is your website secure?

Yes, be assured our website is totally secure through our host, Stores On Line.  We also use a professional business grade security software package which has extra safe guards since we use credit cards for purchases. We also offer PayPal as a payment option and they have their own security measures, in addition to ours.

Are you certain all your designer handbags are 100% authentic?

YES! All of our designer handbags are delivered with an Authenticity Card/Tag and a Dust Bag verifying the authenticity of the product. We only deal with authorized dealers that deal with authentic designer handbags and products.

Are all of your designer handbags brand new?

All designer handbags are guaranteed brand new. We do not sell any replicas, used items, or factory defects.

Why are your prices lower than the department stores?

As an online-based company with low overhead costs and the ability to buy in larger quantities, we are able to sell at lower prices. Please help keep our prices low by telling your family and friends about DesignerHandbagsPlus.com.

How long does it take for the item I ordered to get shipped?

All items are shipped within 48-72 hours after a clear payment has been received. Shipping within the USA is UPS 3 Day Select with signature confirmation and tracking number and is FREE. For additional fees Alaska/Hawaii, Canada, and World Wide are shippped UPS Standard Canadian or USPS Global Express, includes full insurance, and online tracking, www,USPS.com.  International customs may take from 2-45 days.  For more specific detailed shipping information, please reference our Shipping Policy.

What is you return policy?

We accept returns and exchanges within 7 days from receipt of item. We do NOT accept any returns or exchanges after the 7 days. Please reference our Return Policy for additional specific information. We are here to serve you and encourage you to please e-mail us immediately if there is any issue with your order.

What if I receive a defective item?

All items are thoroughly examined before packing and shipping to you to ensure top quality. If you feel that you received a defective item, please contact us immediately (within the 7 day return and exchange time period) for specific instructions regarding exchanging it for a new item. We are not responsible for any damages to your item that occurs during shipping, with general daily usage, or is beyond our control.