Return Policy
All designer handbags, messenger bags, backpacks, totes, camera bags, computer bags, wallets, belts, scarves, etc., are fully guaranteed against manufacturer defect and faulty workmanship. We accept returns and exchanges within 7 days from receipt of item for factory defect issues ONLY.  All items must be returned within 14 days from date of shipment - no exceptions. Returns that arrive after the 14 day periond and items will promptly be sent back to you.  Please e-mail us immediately if there is any issue with your order for detailed instructions along with the return shipping address.

We require all returned merchandise to be re-packed in its original product box with its original packing materials. We also require you to include all components, authenticity card/tag, dust bag, and accessories. Please note that products must be unused and in the state you received them. Prior to shipment all items are inspected and are shipped in New Condition. A 15% restocking fee on the entire value of the order will be applied to all merchandise returned to stock, minus shipping and handling charges on Alaska/Hawaii, Canadian, and World Wide orders only.

Following is the DesignerHandbagsPlus.com return process in four quick steps:
1) Contact us immediately via e-mail, phone or fax, clearly stating what is wrong, and include your order number.
2) Request detailed return instructions along with the return shipping address.
3) Indicate whether you want a refund or a replacement.
4) Include the return information and entire product including accessories in the original shipping box.

For your protection, we encourage you to send your return via USPS or Insured Parcel Post. We will only pay for return shipping (ground service charge only) if your return is the result of an incorrect shipment by us. We require you to pay for return shipping for any other reason. CODs will not be accepted.

After the returned item is received, inspected, and accepted, we will process your refund within fifteen business days (business days are Monday through Friday, excluding holidays). We will apply the refund to whatever method of payment was used to make your original purchase. Please note that credit card credits might not appear for up to 45 days after the return is applied, depending on the internal policies of the institution that issued your credit card. If you have any questions, please e-mail us.

Regarding defective or damaged merchandise please refer to our Damaged Goods Policy.

Backorder Policy
We do not deal with back orders. We diligently try to keep on top of our inventory base but if an item does go out of stock, between the time of order and shipping, we will gladly refund your money or offer you the option of doing an exchange. Our customers are important to us and we will contact your immediately if there are any issues with your order. Customer service is our #1 priority!

Shipping Policies
We ship out orders within 48-72 hours, excluding USA holidays, upon payment confirmation.

We DO NOT SHIP to PO Boxes or A.P.O/F.P.O addresses.

Contiguous States (USA) - shipping and handling are FREE sent UPS 3-7 Business Days; Alaska/Hawaii additional fee of $20.
Canada - $45 shipping and handling sent UPS Standard Canada or USPS Global Express Canada (3-7 Business Days) includes full insurance and online tracking www.USPS.com.
World Wide - $55 shipping and handling sent USPS Global Express (3-7 Business Days) includes full insurance and online tracking www.USPS.com.

Customs:  For your information going through international customs may take from 2-45 days.  For more details visit www.USPS.com.

Please e-mail us immediately if your designer handbags, messenger bags, backpacks, totes, camera bags, computer bags, wallets, belts, scarves, etc., arrives damaged due to the shipping process. We will assist you in rectifying this matter, however it must be done immediately as the 7 day Return/Exchange Policy is still in effect.  We take no responsiblity for damages incurred during the shipment process.

Damaged Goods Policy
At DesignerHandbagsPlus.com, we are committed to selling only genuine, first-quality, 100% authentic designer handbags, totes, wallets, purses, etc. All items are checked before leaving our warehouse. We do not ship defective or damaged merchandise. If you are not satisfied with the quality of your designer handbag for any reason, you must notify us immediately upon receipt of package. Exchanging is an option or you may elect to receive a refund instead of an exchange, however there will be a 15% restocking fee based on the entire value of the order, minus shipping and handling charges on Alaska/Hawaii, Canadian and World Wide orders only.  Remember, the 7 day Return Policy is in effect.

Items that are damaged, broken, or missing a part during daily use is not our responsibility. We do not have a warranty against personal use of bags.  We do not accept returns on used items or products that have been used for any reason.